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Social Media Coordinator (Full Time)

Social Media Coordinator

Holy shit, it's about time you can finally cash in your Reddit Karma for a job! We are a men's grooming company that puts our community at a top priority and need your help to continue fostering those relationships. With a combined audience (YouTube, Facebook, Twitter and Instagram) of over 400,000 followers you'll be able to make a tremendous impact on the world. 

Join us on the front lines of one of the sweetest startup gigs in Austin, TX. We are looking for an energetic, empathetic, & positive individual to join the Beardbrand team as the Social Media Coordinator. This individual will interact directly with customers to enhance all areas of their experience. Our goals are to end each interaction with a happy customer, to help answer grooming related inquiries and to serve as a voice of Beardbrand. We are collaborative and supportive, and we don’t use scripts to communicate with our customers!

Responsibilities:

  • Lickety-split interaction with our audience on Reddit, Facebook, Twitter, YouTube, Instagram and our community forums
  • Coordinate special interactions with the appropriate Beardbrand team member if necessary
  • Grow and build the community forums
  • Have a thorough understanding of the products we sell and how to use them to educate existing or potential customers when they have questions

Skills/Qualifications:

  • Passion for Beardbrand and our customers
  • An authentic, confident, and friendly voice and style of communication
  • Highly responsive demeanor with a desire to interact with everyone
  • Minimum of 1-3 years experience in social media and/or customer service
  • Adept at multi-tasking, prioritizing, and self-managing
  • Interest in business and a drive to always improve
  • Familiarity or experience with Hootsuite or similar program
  • Propensity for documenting and measuring success
  • Dependable, enthusiastic, and professional
  • Incredible communication and problem-solving skills
  • Competent grammar & spelling

Job Details:

  • Full-Time (40hrs per week)
  • Pay: $13 - $15/hr
  • Location: Downtown Austin, Monday - Friday, Austin, TX

About Beardbrand:

Come be part of an organization that is shaping the way society views beardsmen. Launched in 2012, Beardbrand is a leading men’s grooming company that is shifting the way society views men with beards. Traditionally, there were many negative stereotypes towards men with beards and we are showing that beardsmen are smart, stylish, well groomed, and a crucial part of their communities.

Additional Info:

We will be requesting a positive reference from your most recent employer. We are looking for candidates who are interested in a career and are willing to grow and learn; therefore, we have an extensive interview process.

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